Solfilms

Last updated: June 19, 2026

Privacy Policy

Justo Peña, sole proprietor doing business as Solfilms ("Solfilms", "we", "us", or "our"), provides video production, photography, and multimedia services in the State of Florida. This Privacy Policy describes how we collect, use, and protect information you provide through our website at www.solfilmsfl.com, our contact form, phone calls, and SMS text messages.

1. Information We Collect

When you submit an inquiry or contact us, we may collect:

  • • Contact details: first name, last name, email address, phone number.
  • • Project details: project type, budget range, timeline, scope, event date/location.
  • • Communications: messages sent via form, email, phone, or SMS.
  • • Technical data: IP address, browser type, and basic analytics.

2. How We Use Your Information

  • • Respond to your project inquiry and prepare a proposal or estimate.
  • • Schedule consultations, shoot dates, and project coordination.
  • • Send booking confirmations, reminders, updates, and follow-ups.
  • • Share portfolio updates and promotional offers (SMS/email).
  • • Improve our services and website experience.
  • • Comply with legal obligations.

3. SMS / Text Messaging Program

Express Consent Required

We only send SMS text messages to individuals who have provided express written consent by checking the relevant opt-in box on our contact form. Marketing SMS consent is collected separately from project-related SMS consent.

Types of Messages

  • • Project-related SMS: inquiry follow-ups, quote delivery, booking confirmations, shoot reminders, and schedule updates.
  • • Marketing SMS: portfolio announcements, project highlights, promotional offers, new services, and seasonal specials. Marketing SMS requires a separate optional opt-in.

Frequency

Message frequency varies based on your project timeline. Typically 1-5 messages per month, more during active projects.

Costs

Message and data rates may apply. Your mobile carrier may charge standard messaging fees based on your plan. Solfilms does not charge a fee for our messages.

How to Opt Out

Reply STOP to any text message to unsubscribe. You will receive a confirmation message, and no further SMS will be sent.

Help & Support

Reply HELP to any text message for assistance, or contact us at [email protected].

No Sharing of Phone Numbers

We do not share, sell, or rent your mobile phone number or SMS opt-in information to third parties. Phone numbers and SMS consent are used solely to deliver messages you have agreed to receive.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share mobile contact information, including mobile phone numbers and text messaging consent data, with third parties or affiliates for marketing or promotional purposes.

Consent Not Required for Purchase

Consent to receive SMS text messages is not required as a condition of purchasing any goods or services from Solfilms. You may contact us by email or phone to inquire about or book our services without opting in to SMS.

4. Data Retention

We keep your information only as long as needed to service your project, comply with legal obligations, and resolve disputes. Inquiry data is typically retained for 12 months after project completion.

5. Your Rights

  • • Access: Request a copy of the data we hold about you.
  • • Correction: Request correction of inaccurate information.
  • • Deletion: Request deletion of your information.
  • • Opt-out: Unsubscribe from SMS (reply STOP) or email anytime.

To exercise these rights, email [email protected].

6. Security

We use reasonable safeguards to protect your data. No system is perfectly secure, but we respond promptly to any suspected breach.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Material changes will be communicated via our website.

Contact Us

Justo Peña (d/b/a Solfilms)

Florida, United States

Phone: +1 (347) 932-9148

Email: [email protected]

Website: www.solfilmsfl.com